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Frequently Asked

What should I expect at my first visit?

Your first visit starts with a complimentary 15-minute consultation. Racheal will discuss your goals, review your medical history, examine your features, and walk you through treatment options that fit your face and timeline. No pressure to book the same day.

How long do results last?

Results vary by treatment. Botox and Dysport typically last 3 to 4 months. Dermal fillers last 9 to 18 months depending on the product and placement. PRP and microneedling results build over time with a recommended series of 3 to 6 sessions.

Is there any downtime?

Most treatments at Novae have minimal downtime. Botox and filler allow you to return to normal activities immediately. Microneedling and PRP may cause mild redness for 24 to 48 hours. Chemical peels can have 3 to 7 days of light flaking depending on strength.

Do you accept walk-ins?

We’re appointment-only so every guest gets personalized care. Same-week and same-day bookings are often available through Mangomint.

How much do treatments cost?

Pricing varies by treatment, product, and area. We provide transparent pricing during your consultation. Most pricing falls within standard premium med spa ranges for Charlotte. Cherry Financing is available for qualifying treatment plans.

Can I customize my IV drip?

Absolutely. Each signature drip is designed for a specific outcome, but you can add any nutrient from our Nutrient Menu to any drip. We’ll recommend the best add-ons based on your goals during your visit.

Booking & Policies

Deposit 01

Most treatments require a small deposit at booking. The deposit goes directly toward the cost of your treatment.

Cancellation02

Please cancel through Mangomint at least 24 hours before your appointment. Cancellations within 24 hours forfeit the deposit.

Late Arrivals03

Appointments arriving more than 15 minutes late will be rescheduled. We hold time for every guest and want yours to be unhurried.

Custom Plans04

Every plan is built around your skin, your goals, and your timeline. We’ll review pricing in your consultation.

START YOUR JOURNEY  ———

Free 15-Minute Consultation

Not sure where to start? Book a complimentary 15-minute consultation. We’ll talk through your goals, answer your questions, and recommend a treatment plan that’s right for you.